How technology is changing the way we work
The way we live and work is changing more rapidly than ever before. Ever since the internet revolutionised the way we do business, new developments and technical advances have followed at a blistering pace.
Successful businesses always have an eye on the future. While you might be clear about how your business model might evolve as technology accelerates, how much do you know about how the workplace in general is set to change?
Based on what are clients and candidates are working on, here are our thoughts on how technology is changing how we work, and what will come next.
- 1. Flexibility in the working day. Now that it’s so easy to do business on your mobile phone, the working day often starts as early as breakfast. While for some that means a longer work day, we’re no longer chained to the office. Most companies have adopted remote working as a lower cost option that increases employee wellbeing. Today, whether you’re working at home, in a hotel or even while you exercise, there’s no impact on productivity.
- 2. Blurring borders. Instant translation tools on websites, word processing apps and other business tools makes it easier than ever to do business in other countries. We can exchange emails with colleagues that speak different languages and be understood in seconds. Artificial Intelligence will soon enable a room full of different nationalities to speak in their own languages, with an earbud delivering live translation into the listener’s ear.
- 3. Automation. There is great debate about the impact of replacing manual manufacturing jobs with machines that can work around the clock. But automation and artificial intelligence will also begin to take hold in much broader business applications: process decision-making for example. It’s likely that humans will be taken out of lower level decision making – such as what happens if a delivery is likely to be late – and instead be put in positions where their work will be focused on more high-impact choices. For employers, this new approach could require significant investment in training and restructuring.
- 4. Internet of Things. It’s now becoming cost-effective to put sensors and tracking devices into all kinds of appliances and equipment. This will have far-reaching implications for businesses of all kinds, as they seek to harness the technology for bottom-line benefits. But it’s not just products and services that will be affected. The workplace too will change. Those sensors can tell you in seconds what level of absence your office has today; how temperature changes affect sales performance and what staff behaviours increase energy consumption. Understanding your staff and facilities better is the key to driving efficiency in your operations.
What’s certain is that companies will need to find people with the right skills to implement these changes. There will be enormous demand for new technology graduates and those with change management expertise. As technology evolves, so do the roles that a company needs – so make sure you’re on top of the latest developments.